Terms of service

Article 1 (Scope of this Agreement)
1. These terms and conditions regulate the use of services (hereinafter referred to as the "Service") provided on the website "Sanei Ticket Service" (hereinafter referred to as the "Website") provided by playground, Inc. However, the sale of tickets shall be stipulated in the Ticket Service Terms of Use within this page.
2. The User's Guide for the Service, etc. (including the terms and conditions of use of each product described for each product, hereinafter referred to as the "User's Guide, etc.") posted on the Site by the Company shall constitute a part of these Terms and Conditions.

Article 2 (Customers, etc.)
1. In these Terms and Conditions, "Customer" means any person who browses, searches, or uses the Service upon agreeing to these Terms and Conditions, and includes "Member" in the following paragraph.
2. "Member" in the Terms and Conditions refers to a person who has agreed to the Terms and Conditions and has registered as a member in the manner prescribed by the Company.
3. "Supplier" in these Terms and Conditions means "Sanei Corporation", the provider of the product.
4. You shall use the Service upon agreeing to these Terms of Use, and by using the Service, you shall be deemed to have validly agreed to these Terms of Use.

Article 3 (Membership Registration)
1. Customers who wish to purchase products using this service shall register as members in advance. Membership registration is free of charge.
2．Customers who wish to register as members are eligible for membership after agreeing to the Terms and Conditions and completing the registration process as specified by the Company. The membership registration process must be completed by the member him/herself, and registration by a proxy is not permitted at all.
3．The Company may refuse to approve a registration in any of the following cases
(1)In the event that it is known that a member's membership registration has been cancelled or otherwise terminated in the past due to violations of the terms and conditions of the services provided by the Company or other reasons.
(2)If it is found that the membership registration application contains false information
(3)If it is found that there has been a delay in payment of fees, etc., refusal or inability to receive goods, etc., for a long period of time, refusal of return or exchange, or other breach of obligation with respect to services provided by the Company in the past without justifiable reason
(4)If it is known that you have done any of the prohibited items in these Terms and Conditions in the past
(5)(iii) When the Company reasonably determines that it is inappropriate for the Company to approve other registrations in terms of the provision or management of the Service.
4. Members shall promptly register any changes to their registration information in the manner prescribed by the Company. The Company shall not be liable for any loss or damage incurred due to a member's failure to make timely registration changes.

Article 4 (Management of Member ID and Password)
1．Members are responsible for keeping their member IDs and passwords under strict control and custody, and may not transfer or lend them to any third party. Any declaration of intent made to the Company using a member ID and password shall be deemed to be a valid declaration of intent by the member to whom the member's ID and password pertain.
2．Members shall be responsible for any damages resulting from inadequate management of their member ID or password, errors in use, or unauthorized use by third parties.

Article 5 (Suspension of Use, Cancellation of Member Registration)
1．If the Company determines that any of the following applies to a member, the Company may suspend use of the Service or terminate the member's membership without the member's consent.
(1)In case of violation of laws and regulations or these Terms and Conditions
(2)When it is known that there has been fraud or default in using this service in the past.
(3)If the registered information is found to contain false information
(4)If any other reason is found to be inappropriate for a member

Article 6 (Withdrawal from Membership)
1.If a member wishes to cancel membership, the member shall apply for cancellation of membership in accordance with the method specified by the Company.
2.We will "delete customer information" of those who apply to cancel their membership, but we may retain the information necessary to provide products for a certain period of time.

Article 7 (Purchase of Products)
1．When a member wishes to purchase a product, the member shall confirm and agree to the terms and conditions stipulated for each product, enter the required information for the order, confirm the contents of the order, and click the "Order" button to place the order.If the product is an access right to digital content, the contract for the provision of access rights is concluded between the Company and the member, but the contract for the use of digital content is concluded directly between the provider of such digital content and the member.The details of such order confirmation, etc. will be described in the User's Guide, etc.
2．Notwithstanding the provisions of the preceding paragraph, the Company may cancel or terminate a contract with a member or take any other necessary action in the event of fraudulent or inappropriate use of the service.
3．If the products in this service involve delivery, the delivery must be within Japan. The details of product delivery are as described in the "Delivery Policy" of this website.
4．If a minor member wishes to purchase a product, he or she must obtain the consent of a legal representative such as a person with parental authority before making the purchase.

Article 8 (Payment)
1．The selling price shall be indicated for each product. The selling price is indicated with tax included.
2．If shipping charges are required to ship an item, they shall be indicated on a per-item basis.
3．Only credit card payment is accepted.
4．The timing of payment depends on the closing date of your credit card and the terms of your contract. Please contact your credit card company for details.
5．The following payment methods may be restricted depending on the product, total order amount, etc.
(1)When purchasing multiple products at the same time that have payment method restrictions, some payment methods cannot be selected depending on the method of purchase and the terms and conditions of the product.
(2)If you wish to change your payment method for each item, you will need to complete the order process for each item.

Article 9 (Cancellation, Returns, and Exchanges)
1．Once the order procedure is completed, even before the order is confirmed, the Member may not cancel the order for his/her own reason if the product is not defective.
2．You may return or exchange items after completing your order if stated in the "Refund Policy" on this website. Please return the product in accordance with the "Refund Policy". Please note that the customer is responsible for shipping costs for returns and exchanges except in the case of defective merchandise or merchandise that is different from that ordered.

Article 10 (Customer Responsibility)
You shall be solely responsible for your actions and the results of your actions when using the Service.

Article 11 (Prohibited Matters)
You shall not engage in any of the following acts. In the unlikely event that you cause damage to the Company or a third party as a result of any of these acts, you shall be liable to compensate the Company and the third party.

(1)Unauthorized use of member IDs and passwords
(2)Transferring or lending your member ID or password to a third party
(3)Registering factually incorrect information as a member
(4)Accessing the Company's website and falsifying information, transmitting harmful computer programs to the Company's website, or otherwise interfering with the operation of this service, or engaging in any other conduct that may interfere with this service.
(5)(iii) infringing on the trademarks, copyrights, privacy or other rights of other customers, third parties or the Company, or causing or threatening to cause trouble, disadvantage or damage to other customers, third parties or the Company
(6)Acting in violation of public order and morals or in violation of laws and regulations
(7)Any other acts that the Company reasonably determines to be inappropriate, such as violations of these Terms and Conditions or damage to the Company's reputation.

Article 12 (Disclaimer of Liability, etc.)
1．The Services are provided by the Company on an "AS IS" and "AS AVAILABLE" basis, and the Company makes no warranty, express or implied, that the Services will be fit for your particular purpose or have the functions, commercial value, usefulness, accuracy, etc. that you expect.
2．The Company shall not be liable for any damages incurred by the customer arising from the Service, except in cases attributable to the Company.
3．The Company may, in its sole discretion and without notice, make changes to the Service, and shall not be liable for any damages incurred by you as a result of such changes, to the extent permitted by law.
4．The Company will not be involved in any contract between the provider and the customer (including but not limited to usage contracts in the case of digital content). Therefore, you agree in advance that we are not responsible for any contract between the provider and the customer.
5．We shall respond to damages caused by defects in products sold through the Service (such as non-conformity to the terms of the contract in terms of type, quality, or quantity) in accordance with Article 9.2 of these Terms and Conditions, and shall not bear any other liability to the extent permitted by law.
6．If the shipping address is unknown, we shall be exempted from liability by delivering the product to the shipping address specified at the time of application or by contacting the registered contact.
7．Even if the Company is liable to a customer for any reason in connection with the use of the Service, the Company shall compensate the customer for damages suffered directly and actually by the customer up to the amount of consideration actually paid by the customer to the Company (provided, however, that this shall not apply in the event of willful misconduct or gross negligence on the part of the Company). (However, this shall not apply in the event of intentional or gross negligence on the part of the Company.) (2) The Company shall not be liable for incidental, indirect, consequential or lost profits.

Article 13 (Interruption or Suspension of the Service)
In any of the following cases, the Company may suspend or discontinue all or part of the Service without prior notice to the customer. In no event shall the Company be liable for any damages incurred by the customer as a result of such suspension or interruption, to the extent permitted by law.
(1)For maintenance of the system of this site
(2)In the event that the operation of this site's system becomes difficult
(3)In the event that provision of this service becomes difficult due to natural disasters such as fire, earthquake, power outage, or other force majeure
(4)(2) When the Company deems it difficult to continue providing the Service due to other unavoidable reasons.

Article 14 (Handling of Personal Information)
We shall handle your personal information in accordance with the provisions of the "Handling of Personal Information" posted on the Site, and you agree that we shall handle your personal information in accordance with this Article.
Handling of Personal Information　

Article 15 (Response to Inquiries, etc.)
The customer agrees in advance that the operation of this site and the handling of customer inquiries and returns may be handled by the provider.

Article 16 (Copyright)
Copyrights to all works (images, audio, text, etc.) on this site belong to the Company or to the right holders of such works. You may not use, reproduce, or otherwise use these copyrighted materials without the Company's permission.

Article 17 (Assignment of Contractual Status, etc.)
1．You may not assign, transfer, encumber or otherwise dispose of your contractual status, rights or obligations regarding the use of the Service to any third party without our prior written consent.
2．(2) The Company may assign its business relating to the Service and transfer its contractual status, rights, and obligations relating to the Service to an assignee of the business, and the customer agrees in advance to such assignment.

Article 18 (Amendment and Revision of Terms and Conditions)
The Company may change these Terms of Use at any time in the event of technical, legal, or other changes in the environment in which the Service is provided, or in other reasonable circumstances.If the Company changes the Terms of Service, it shall notify the customer of such changes, and the customer shall be deemed to have agreed to the changes if the customer uses the Service after such changes have been made known to the customer.The revised Terms of Use shall become effective when the Company posts the revised Terms of Use on its designated website (or the effective date of the revised Terms of Use, if set separately by the Company). However, for changes that the Company deems important, a certain period of time will be set aside for dissemination of the revised Terms of Use.

Article 19 (Agreed Jurisdiction)
The Tokyo District Court shall be the court of exclusive jurisdiction for the first trial in the event that a lawsuit becomes necessary in connection with the use of the Service.

Article 20 (Governing Law)
The laws of Japan shall apply to the formation, validity, performance and interpretation of these Terms and Conditions.

October 3, 2022 Establishment