Copy of User's Guide（バックアップ用）
1．How to purchase products
①Find the desired product on Sanei Ticket Service
②After deciding on the product, proceed to the purchase procedure.
※If you are not logged in to Sanei Ticket Service, the login screen will appear.
After logging in, you can proceed to purchase.
③Enter billing address and payment information
※If you have a coupon code, please enter it here.
④Purchase complete!
※Once the purchase is completed, a purchase completion e-mail will be sent to the e-mail address registered in your account.
2．How to use (issue) tickets
①Log in to "My Page (human-shaped icon)" at the top of Sanei Ticket Service.
②Tap "Open Ticket" under "View Order Details
※Open the ticket on your PC to download a printable PDF file; you can also print out the PDF file and enter with a paper ticket.
③Open tickets at the event venue
※The "Show Ticket" button can be clicked on the day the ticket is used (the day of the event). Tickets cannot be displayed on days other than the day of ticket use.
④Present your ticket at the event venue to enter
3．Ticket distribution method
※Some products are set to not be able to transfer.
①Tap "Distribution" on the ticket ticket
②Tap "Distribution
③Select the means of ticket distribution
④Send tickets via each social networking site and email
Refunds, Exchanges, etc.
Other Notes
In the event of any discrepancy between the description, image, or description of a product and its current condition, the current condition shall take precedence.
In no event shall we be liable for any damage, loss, or disadvantage related to products purchased or sold on this site, regardless of the legal cause of action, except as provided in this User's Guide, each policy, or product information, except in cases of willful misconduct or gross negligence.
In no event shall we be liable for any damage, loss, or disadvantage related to products purchased or sold on this site, regardless of the legal cause of action, except as provided in this User's Guide, each policy, or product information, except in cases of willful misconduct or gross negligence.
<Notes on Digital Ticket Purchases>
Ordering of products, conclusion of contracts, etc.
The order shall be placed in accordance with the method specified on the Site for the products and services offered by the Company on the Site. An order shall be deemed to be confirmed when an order confirmation e-mail is sent from the Site to the e-mail address specified by the customer, and once an order is confirmed, the customer may not change the contents of the order or cancel the order for any reason.
If the customer's application does not reach the Company's server due to an Internet failure or any other reason, the order will not be confirmed.
The sales contract between the customer and the Company shall become effective upon completion of payment.
If the customer's application does not reach the Company's server due to an Internet failure or any other reason, the order will not be confirmed.
The sales contract between the customer and the Company shall become effective upon completion of payment.
Recommended Environment for Using Digital Tickets
Available for both iPhone and Android.
Recommended environment
The following docomo, au, and SoftBank handsets with the environment listed below.
OS】】
Windows, MacOS, Android, iOS *Latest version
Browser
Google Chrome, Safari *Latest version and one previous version
※Operation is not guaranteed on all smartphone devices (if it does not work, please follow the guidance of on-site staff).
*Cannot be used with cell phones other than smartphones (including Raku-Raku smartphones).
Recommended environment
The following docomo, au, and SoftBank handsets with the environment listed below.
OS】】
Windows, MacOS, Android, iOS *Latest version
Browser
Google Chrome, Safari *Latest version and one previous version
※Operation is not guaranteed on all smartphone devices (if it does not work, please follow the guidance of on-site staff).
*Cannot be used with cell phones other than smartphones (including Raku-Raku smartphones).